Inconsistent Cycle Event Creation During Tailor Made Purchase (Doc ID 1615111.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Problem Summary
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There was inconsistent cycle event creation during tailor made purchase in 7.4 PS19.

Problem Description
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1. Create an account on Jan1 and purchase a trial and monthly product (with a promotion)
    Trial product's price is $0 and validity is from Jan1 to Feb 1.
    From Feb1 to Mar1, there is a tailor made product with an item price.
    The base product starts from Mar 1.
2. Run billing on Jan1
    The bill amount should be $0, because the trial product is billed.
3. Move the date ahead to Feb 1 and run billing

At step 3, the trial product gets cancelled and a bill is generated with the item price of the tailormade product, but the cycle forward event is not always created for the tailormade product.

Cause

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