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Access of ATG+Endeca Page Results In @error=FileNotFound In Log (Doc ID 1616710.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Commerce Platform - Version 10.1.2 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.0 and later
Information in this document applies to any platform.


When a browser makes a page request to an application based on the ATG + Endeca integration, the page in the browser may give the user a 404 HTTP response code. In the application server log, the important error message is:

Of particular interest here is "@error=FileNotFound". There are various misconfigurations that can lead to this error. At the point when this error appears, the Assembler in the Java application is making an HTTP call over the network to the Endeca Workbench to retrieve data about the application. The errors appear because the application data is not returned from this call. This document provides troubleshooting suggestions and links to solutions for some of the known issues.

Questions and Answers

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In this Document
Questions and Answers
 How can we determine which applications and application names are known to Workbench?
 What should be done if Workbench has no application data available? 
 The app name configured in /atg/endeca/ApplicationConfiguration matches the app names in the Workbench XML export, but error continues

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