Credit Card Used For Last Transaction By Customer A Charged For The Current Transaction To Customer B (Doc ID 1616764.1)

Last updated on MARCH 30, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.1 and later
Information in this document applies to any platform.

Symptoms

During credit card transactions in Oracle Retail Point Of Services(ORPOS), the credit card used for last transaction is charged for the current transaction.

Steps to Reproduce:

1. Complete one sale transaction and tender using a credit card.
2. Complete another sale transaction with a different credit card. Make sure the swipe triggers a card reading error.
3. Complete the Transaction .

This transaction is actually charged to credit card used in step 1.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms