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Some ASAP Diagnostic Files Are Not Created Even Though The Servers Are Running (Doc ID 1617128.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Communications ASAP - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms

ASAP diagnostic files for CTRL/NEP/ADMIN etc were not created for a few days, even though the servers seemed to be up and running.

$ASAP_BASE/DATA/logs/20131216$ ls -alrt
total 1868
drwxr-xr-x 179 asap asap 189 Dec 16 00:00 ..
drwxr-xr-x 2 asap asap 6 Dec 16 00:00 .
-rw-r--r-- 1 asap asap 24198 Dec 16 09:00 SARMXXXX.diag
-rw-r--r-- 1 asap asap 146301 Dec 16 09:02 FORKAGNT.diag
-rw-r--r-- 1 asap asap 368534 Dec 16 09:20 JNEP_XXXX.diag
-rw-r--r-- 1 asap asap 245091 Dec 16 09:20 DAEMXXXX.diag


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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