ASAP 5.2.0 To 5.2.4 Upgrade Error (Doc ID 1617613.1)

Last updated on JANUARY 31, 2014

Applies to:

Oracle Communications ASAP - Version 5.2.0 and later
Information in this document applies to any platform.

Symptoms

On ASAP 5.2.0 version, the following installation Issue occurs:

When a user attempts to upgrade ASAP 5.2.0 to 5.2.4 and eventually to 7.2.2, they experience an issue in the first hop from 5.2.0 to 5.2.4. They are facing an error in the WebLogic server.

The weblogic version is 9.2 and the Database version is 10.2.0.4.

ERROR
-----------------------
'Exception in thread "AWT-EventQueue-0" java.lang.NoSuchMethodError: com.mslv.activation.config.ASAPConfiguration.getCMWSApplicationMBean()Lweblogic/management/WebLogicMBean'

BUSINESS IMPACT
-----------------------
The upgrade will fail.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms