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Companies / Contacts Are Missing from a Contract Management Project (Doc ID 1617881.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Primavera Contract Management - Version 11.0 and later
Information in this document applies to any platform.

Purpose

This article will assist in troubleshooting missing companies / contacts in a Contract Management project.

If the issue you are experiencing involves Contact picker windows being blank, and not missing Contacts, please see Document 905866.1 - "Contact Picker is Blank in Contract Management Running on MS SQL Server"

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cause 1: Company Filtered Out By Custom Log Layout
 Cause 2: Company / Contact Has Been Deleted
 Cause 3: Project Contact Directory Switched From Project Level To Group Level or Vice Versa
References

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