Charged For Inactive Period If Deal Is Purchased During Inactive Period And Reactivated (Doc ID 1618005.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

If an account is in inactive status and a deal/product configured for monthly cycle_forward_arrear charging is purchased for this account, sometime later the account is reactivated, the charges for inactive period also got applied for the newly purchased deal.


EXPECTED BEHAVIOR
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The charge should not include the inactive period for the second deal purchased (it is configured as Calculate the charge based on the amount used)

STEPS
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The issue can be reproduced at will with the following steps:

01.Jan.2013 - Create a subscription account with 1st as billing date and with a cycle_forward_arrear charging deal.
06.Feb.2013 - Do billing, Here charges for Jan period is applied
01.Mar.2013 - Do billing, Here charges for Feb period is applied
01.Mar.2013 - Inactivate the account
06.Apr.2013 - Do billing, charges for 1 day in Mar period is applied
06.Apr.2013 - Purchase a another cycle_forward_arrear (set to Inactive at the purchase time) charging deal for the account
06.May.2013 - Do billing, no charges applied for Apr period
06.Jun.2013 - Do billing, no charges applied for May period
06.Jun.2013 - Reactivate the account
06.Jul.2013 - Do billing, here charges for second deal applied from 06.Apr.2013 to 30.Jun.2013 including for inactive period

Changes

 

Cause

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