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CCB: After logging into the CCB login page with valid credentials, the login page re-displays (Doc ID 1618544.1)

Last updated on JANUARY 18, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1 and later
Information in this document applies to any platform.

Symptoms

 After installing CCB v2.4.0.1 and logging into the CCB login page with SYSUSER credentials, the login page re-displays. No errors are displayed in the CCB login page and no errors appear in the logs.

Cause

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In this Document
Symptoms
Cause
Solution


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