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CCB: After logging into the CCB login page with valid credentials, the login page re-displays (Doc ID 1618544.1)

Last updated on JULY 17, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

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**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing

 After installing CCB v2.4.0.1 and logging into the CCB login page with SYSUSER credentials, the login page re-displays. No errors are displayed in the CCB login page and no errors appear in the logs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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