CCB: After logging into the CCB login page with valid credentials, the login page re-displays

(Doc ID 1618544.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


 After installing CCB v2.4.0.1 and logging into the CCB login page with SYSUSER credentials, the login page re-displays. No errors are displayed in the CCB login page and no errors appear in the logs.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms