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System Error When Changing Premise On Service Point (Doc ID 1618772.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

System Error when Changing Premise on Service Point

Steps To Recreate:

1. Go to any particular Service Point xxxxxx.
2. Search for new premise.
3. Select one premise; warning message appears.
4. New Premise selected.
5. When saving the changes, System error 11001, 502 is encountered.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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