Control MailForwardingAddress Value(s) (Doc ID 1618927.1)

Last updated on JUNE 10, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Goal

We are using Convergence 2-7.01 along with Messaging Server 7u4-23.01.

We had a site with several users who configured (in some cases) multiple mailForwardingAddress attributes using the Convergence "Options" page, which ultimately created a mail forwarding loop.  The result effectively crippled the system on the mail platform.  Because of this, we are asking the following questions:

1.  Does Convergence have the ability to detect the loop (looking at the LDAP content) when the user configures the forward?
Of course it would detect only loop between hosted users.

2.  Is it also possible to limit that forward to only one address?

Solution

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