Error 'Unexpected login error, contact your administrator' When Attempting to Login to P6 Web, and Error 'com.primavera.PhoenixException: ClientDBInfo:loadDefaultCalendar' Is Found in the P6WebAccess.html Log File (Doc ID 1619415.1)

Last updated on JULY 11, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

When attempting to login to P6 Web, or when a user was already logged in and tried to access the EPS view, the following error occurs:

Unexpected login error, contact your administrator

In the P6WebAccess.html log file, the following error is logged:

com.primavera.PhoenixException: ClientDBInfo:loadDefaultCalendar

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In this Document

Symptoms

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