Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.
Customers have certain payments that is accepted on behalf of third parties (such as utility bills) as Sellable, Non-Inventory items. These are not true sales of items for the retailer, but more of a service that they perform on behalf of third parties and their customers. Since each collection of money will be in a different amount and correspond to the amount of the bill being paid, customers may set these items up with a Retail price of $0.
The concern is that the customer may see that the collections of these funds is passed to Retail Merchandising System (RMS) as sales, and when RMS sees the sales of these items at a value different than the Retail Price, it writes a Promotional Markdown transaction (Tran Code 15). These tran code 15 records are causing problems with internal reporting.
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