My Oracle Support Banner

Empty Window Opens When Attempting To Open Unifier Attachment Upload Window with Intermediate or Advanced File Transfer Option (Doc ID 1620278.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Primavera Unifier - Version 9.9.1 and later
Primavera Unifier Cloud Service - Version 9.9.3 and later
Information in this document applies to any platform.


This article will assist in troubleshooting an empty Unifier attachment upload window, when your user account is set to the Intermediate or Advanced file transfer option.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Cause 1: Java Runtime Environment Not Installed on Client Machine
 Cause 2: Java Runtime Environment Plugin Not Enabled in Web Browser

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.