User Login To Convergence Does Not Display Mailbox (Doc ID 1620310.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Communications Delegated Administrator - Version 6.3 to 6.3 [Release 6.3]
Oracle Communications Convergence - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

User logs into Convergence - only the Address Book tab is displayed;  the Mail tab is not present.

Changes

Users LDAP entries were migrated from Sun Java Enterprise System 5.2.

Cause

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