ASCP Net Change Collections for OnHands Keeps Running And Hangs Up (Doc ID 1620450.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3.8 and later
Information in this document applies to any platform.

Symptoms

Using Advanced Supply Chain Planning / Standard Data Collection
On VCP 12.1.3.8 :
When attempting to perform Net Change Planning Data Pull for On Hands the Planning Data Pull Workers timeout.

Steps To Reproduce

Customer states the issue can be reproduced at will at customer site with the following steps:
1. (R) Advanced Supply Chain Planner
2. (N) Collections / Oracle Systems / Standard Collection
3. Inspect the Planning Data Pull Worker logs

Business Impact
The issue has the following business impact:
Due to this issue, users cannot collect planning data.

 

Cause

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