My Oracle Support Banner

ATP Demand Created By Booking When Item Orderability Rule Changes Prevent Scheduling (Doc ID 1620749.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Global Order Promising - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

12.1.3.6 in Production and Test
with GOP patch 17307309

PROBLEM
-------------
Demand is saved in msc_sales_orders table while SO line is not scheduled when a user attempts to Book/Books a sales order with a line referring to an item which is not orderable anymore.
Any subsequent ATP inquiry or scheduling will be inconsistent for this item after this and add more ATP demand.
This is critical for whom ATP and Item Order-ability are must have features.

STEPS
--------
Enter sales order line.
Set item order-ability - No for this item.
Then try to book the order.
We can see that OM sends Schedule request to ATP.
and then we can see OM sends UNschedule request to ATP.
Unschedule fails and line is not updated to 0 quantity.

EXPECTED BEHAVIOR
----------------------------
item would not have any demand in ATP

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.