Not Able To Login Collaborator Workbench 12.2.2

(Doc ID 1620901.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

PROBLEM
-------------
we are having issue in opening the Collaborator Workbench after bouncing the JVM
They have applied patch 17436059 for 12.2.2

STEPS
--------
Clicked Collaborator workbench from links from folder

Not able to login

Worksheets are not opening

java.lang.NullPointerException

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms