Last updated on MARCH 06, 2014
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 to 7.4.0.1.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
Vertex has implemented a new error code in CTQ 2.00.12 (Vertex Communications Tax Q Series) to distinguish between a lost connection and a general Database failure, this error code is eCtqResultCommunicationLinkFailure, to indicate a Database connection lost, but BRM does not try to re-establish the connection when reading this error code.
It is expected that the data manager dm_vertex supports this error code for CTQ 2+ and performs reconnection attempts to automatically re-establish the connection and retry the tax calculation.
Cause
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