Invalid username or password when logging into P6 Web however the user can log into P6 Professional Client successfully. (Doc ID 1622707.1)

Last updated on MAY 04, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : Primavera P6 Enterprise Project Portfolio Management, P6 Web - Login, Setup, Collaboration and Tech Issues

When attempting to Log into P6 Web, the following error occurs.

Invalid username or password.

The same user can successfully log into the P6 client.

Cause

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