Discount Quantity Refunded is Different From Discount Quantity Charged (Doc ID 1622848.1)

Last updated on FEBRUARY 27, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On BRM 7.5PS5, refund does not work as expected in the below scenario:

Scenario :

  1. Dec 10: Create account with bill day = 1
  2. Dec 10: Create service.
  3. Dec 10: Purchase product P1 (P1 charges 50.7 (scaled amount) for cycle). That creates event with balance impact: 37.18
  4. Jan 02: Perform billing. That creates event with balance impact 50.7.
  5. Jan 09: Purchase discount D1 with 100% discount on product P1 (PURCHASE_DEAL with START_T equal Jan 09). That creates event with balance impact: -37.18
  6. Jan 10: Deactivate discount D1 (CANCEL_DISCOUNT with END_T equal Jan 09). That creates event with balance impact: 38.87

 
Expected Result:

Refund from cancellation of discount D1 in step 6 should be equal (but with different sign) to amount calculated in step 5. In above case, sum of balance impacts created by discount D1 is greater than 0.

Cause

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