Discount Quantity Refunded is Different From Discount Quantity Charged (Doc ID 1622848.1)

Last updated on DECEMBER 26, 2024

Applies to:

Symptoms

On BRM 7.5PS5, refund does not work as expected in the below scenario:

Scenario :

1. Dec 10: Create account with bill day = 1
2. Dec 10: Create service.
3. Dec 10: Purchase product <Prod_name1> (<Prod_name1> charges 50.7 (scaled amount) for cycle). That creates event with balance impact: 37.18
4. Jan 02: Perform billing. That creates event with balance impact 50.7.
5. Jan 09: Purchase discount <Discount_name1> with 100% discount on product P1 (PURCHASE_DEAL with START_T equal Jan 09). That creates event with balance impact: -37.18
6. Jan 10: Deactivate discount <Discount_name1> (CANCEL_DISCOUNT with END_T equal Jan 09). That creates event with balance impact: 38.87

 
Expected Result:

Refund from cancellation of discount <Discount_name1> in step 6 should be equal (but with different sign) to amount calculated in step 5. In above case, sum of balance impacts created by discount D1 is greater than 0.

Changes

Cause

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