My Oracle Support Banner

VWS EDR Files are Moving Very Slowly from the EDR Write Directory into the EDR Out Directory (Doc ID 1623215.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.0 to 5.0.1 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Voucher Wallet Server (VWS) EDR (Event Data Record) files are moving very slowly from the EDR write directory into the EDR-out directory.  This work is performed by the beCDRMover process on the VWS.

Investigations show that there is slow database performance on the following beCDRMover query (from Statspack snapshots):

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.