My Oracle Support Banner

OSM Orchestration UI Throws Error In Logs "javax.faces.FacesException: Broken pipe" (Doc ID 1623389.1)

Last updated on JULY 16, 2020

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.
**** Currency checked on 13-Oct-2017********


While opening Orchestration UI from Task management UI through URL link, OSM throws Error.

Ex - In task management UI, we leverage OSM-7 feature to link to the order to be opened in Orchestration UI. Example of the URL which gets displayed is as below - http://hostname/osmwebui/faces/orderDetails?OrderID=6200066&OrderHistID=0

When user clicks on the link from task management UI, it takes a long time to load. Then when it opens, it opens in a small portion of the page and also throws the error shown below.

Error or Warnings customer observes in their environment :

fragment with multiple root components. Fragments with more than one root component may not display correctly in a region and may have a negative impact on performance. It is recommended that you restructure the page fragment to have a single root component.>
<WARN_NO_USERS_PATTERN No User found matching the criteria at

javax.faces.FacesException: Broken pipe
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._renderResponse(
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.render(
at javax.faces.webapp.FacesServlet.service(
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(
at weblogic.servlet.internal.ServletStubImpl.execute(
at weblogic.servlet.internal.TailFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(
at oracle.adf.model.servlet.ADFBindingFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl.doFilter(
at org.apache.myfaces.trinidad.webapp.TrinidadFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(
at oracle.adf.library.webapp.LibraryFilter.doFilter(
at weblogic.servlet.internal.FilterChainImpl.doFilter(

Environment details of Test:
My environment details :
1) WLS 10.3.5 .
2) OSM patch and
3) JDK 64-Bit Architecture .
4) Single server and clustered with two managed Servers.
5) Standalone DB .

Customer environment :

1) WLS 10.3.5 .
2) OSM patch .
3) JDK 64-Bit Architecture .
4) Clustered with 2 Managed Servers .
5) Has a Proxy Server or Load Balancer Configured .
6) Connects to a RAC DB & not a standalone DB .




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.