After Agile Crashed the File Server Fails to Start (Doc ID 1623682.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.1.2  version, Application Server  File Server fails to start with errors :
java.lang.NullPointerException
java.net.SocketException: Connection reset

javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:739)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1025)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1038)
at org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:186)
at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:217)
at org.apache.axis.transport.http.HTTPSender.checkAuthForm(HTTPSender.java:1016)
at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:299)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:164)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2803)
at org.apache.axis.client.Call.invoke(Call.java:2786)
at org.apache.axis.client.Call.invoke(Call.java:2462)
at org.apache.axis.client.Call.invoke(Call.java:2385)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.agile.webfs.service.client.FSHelperSoapBindingStub.cacheDataFromAgile(FSHelperSoapBindingStub.java:518)
at com.agile.webfs.service.client.WebServiceWrapper.cacheDataFromAgile(WebServiceWrapper.java:121)
at com.agile.webfs.configuration.FMInformationStore.getInformationFromAgile(FMInformationStore.java:228)
at com.agile.webfs.configuration.FMInformationStore.initialize(FMInformationStore.java:104)
at com.agile.webfs.components.common.InitServlet.init(InitServlet.java:57)
at org.apache.catalina.core.StandardWrapper.loadServl

Cause

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