IMAP Taking A Long Time To Process Large Mailbox Search Requests with ISS - Seeing "Uid NN% done" In Telemetry Log (Doc ID 1623796.1)

Last updated on FEBRUARY 17, 2014

Applies to:

Oracle Communications Messaging Server - Version 7.0.4 and later
Information in this document applies to any platform.

Symptoms

Messaging Server 7.0.4.27.7
Index and Search Service 1u4 patch 17

IMAP taking a long time to process large mailbox search requests

When tracking down a user with search issues, we found that IMAP is giving a percentage complete for the search request in the user's telemetry log. The total request is taking an extremely long time to process.

Cause

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