Connecting To Resource Usage Page In P6 Displays Blank Screen Instead Of Histogram Or Spreadsheet When Connecting To P6 Over A Web-Tier Proxy Server (Doc ID 1624226.1)

Last updated on FEBRUARY 17, 2014

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to connect to the Resource Usage page, when selecting a resource, the histogram/chart is displaying no data (a blank, white screen).

EXPECTED BEHAVIOR
-----------------------
A spreadsheet/histogram should be displayed in the Resource Usage applet when selecting a resource.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6 web
2. Resource>Analysis>Resource Usage
3. Select a resource, choose Display Spreadsheet

ENVIRONMENT DETAILS
-----------------------
P6 Is being accessed from a browser using:
 - http://web_tier:port/p6
 or
 - http://big-ip:port/p6

...where the web_tier is proxying request to a weblogic application server where P6 is installed (or the big-up is redirecting to the web tier which is proxying request to a weblogic application server where P6 is installed).

Cause

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