My Oracle Support Banner

IMAP Login Failure With Error "Canonicalization Failed for User" (Doc ID 1624478.1)

Last updated on AUGUST 23, 2022

Applies to:

Oracle Communications Messaging Server - Version 7.0.4 and later
Information in this document applies to any platform.

Symptoms

Web client access over IMAP reports authentication failures upon login.

IMAP logs the following error:  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.