Explaination of Sync Request Status "Cancelled" and "Discarded" For Data From Mobile Workforce Management (MWM) To Customer Care and Billing (CCB) (Doc ID 1624698.1)

Last updated on FEBRUARY 20, 2014

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.

Goal

When sending status updates from Mobile Workforce Management (MWM) to Oracle Utilities Customer Care & Billing (CCB), what do the sync requests with Status "Cancelled" and Status Reason "Discarded" mean?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms