'Invalid request / Error While Processing Request' and Red Oracle After Logging into OFSAAI 7.3.3 (Doc ID 1625119.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Websphere

Symptoms

After upgrading to Oracle Financial Services Analytical Applications (OFSAA) Infrastructure 7.3.3, in an environment the uses a Websphere web server, the main OFSAA Infrastructure screen displays errors.  There is a red "Oracle" instead of the top banner and the following message appears in the middle of the screen:

Invalid request / Error while processing request
Please contact your System Administrator for more information.

See a picture below:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms