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'Invalid request / Error While Processing Request' and Red Oracle After Logging into OFSAAI (Doc ID 1625119.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)


For Oracle Financial Services Analytical Applications (OFSAA) Infrastructure, in an environment that uses a Websphere web server, the main OFSAA Infrastructure screen displays errors.  There is a red "Oracle" instead of the top banner and the following message appears in the middle of the screen:

Invalid request / Error while processing request
Please contact your System Administrator for more information.

See a picture below:

Additionally, errors like the following exist in the Websphere startup log:

[2/6/14 14:07:25:442 EST] 0000000c webapp E logError SRVE0293E: [Servlet Error]-[Failed to load listener: com.iflex.reveleus.oprisk.session.SessionListener]: java.lang.ClassNotFoundException: class java.lang.ClassNotFoundException: com.iflex.reveleus.oprisk.session.SessionListener
at java.beans.Beans.instantiate(
at java.beans.Beans.instantiate(


[2/6/14 14:16:52:959 EST] 00000019 webapp E logServletError SRVE0293E: [Servlet Error]-[/login.jsp]: java.lang.NullPointerException

[2/6/14 14:19:27:602 EST] 00000018 webapp E logServletError SRVE0293E: [Servlet Error]-[/PersonalDomFrameset.jsp]: java.lang.NullPointerException

[2/6/14 14:19:27:604 EST] 0000001e webapp E logServletError SRVE0293E: [Servlet Error]-[/TopFr.jsp]: java.lang.NullPointerException

These errors prevent the OFSAA interfaces from loading correctly.

You did try clearing the Websphere cache but the issue still occurs.


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