PIN_ERR_TRANS_ALREADY_OPEN Is Misleading (Doc ID 1625442.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 23-October-2015***

Symptoms

On BRM 7.5 PS4, where multiple opcodes being called by AIA during the sync_customer.

The user is using the PIN_FLD_TXN_FLAGS=2 which allows to use the global transaction. When passing this flag, the following error shows as commit_customer failed to open a local transaction due to global transaction flags:

Here the PIN_ERR_TRANS_ALREADY_OPEN is misleading; in fact, the actual error message should be PIN_ERR_TRANS_NOT_OPEN, so this needs a correction in the error message.

Cause

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