Why Do "Create Event" Outages Show "0" Customers on Trouble Info and "1" on Work Agenda
(Doc ID 1625585.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Network Management for Utilities - DMS - Version 1.10.0 and later
Oracle Utilities Network Management System - Version 1.10.0 and later
Information in this document applies to any platform.
By creating events via Web Workspace's "Create Event" tool, if an event is being created at a Supply Point, the customer count shows '0' on Trouble Info tool while the '# Cust' shows '1' on Web Workspace Work Agenda.
Why would Work Agenda and Trouble Info display a different number of customers out?
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