Primavera P6 Web Services error - 'weblogic.kernel.Default (self-tuning)' has been busy for "XXX" seconds working on the request, which is more than the configured time (StuckThreadMaxTime) of "XXX" seconds (Doc ID 1626011.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Primavera Web Services - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to make large calls against P6 Web Services, the following error occurs:

ERROR
-----------------------
#### <> <> <> POST /p6ws/services/ImportService HTTP/1.1
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 4.0.30319.225)
SOAPAction: "CreateNewProject"
Cookie: JSESSIONID=3CdrSnhGcJP2Z2GVgQQqGtnlzHg8w9tmtdyVYzkJthZ86bcydynY!-468260443
Content-Type: multipart/related; type="application/xop+xml"; boundary=--MIMEBoundary635265054009661910; start=""; start-info="text/xml; charset=utf-8"
Content-Length: 3833273
Expect: 100-continue
Accept-Encoding: gzip

]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:

com.primavera.bo.base.RemoteTransactionManager.getConnection(RemoteTransactionManager.java:117)
com.primavera.bo.base.PTransactionFactory.getUserTransaction(PTransactionFactory.java:61)

....

weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
>

  NOTE: This is most common when importing/exporting large project files

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms