Admin Menu Items Case Sensitive Search (Doc ID 1626818.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

Admin Menu Items Case Sensitive Search

Customer just want to know the reason why some are and others are not case sensitive.

Step to replicate:

1. Lower case ‘b’ search
              NO RECORDS FOUND
2. Upper case ‘B’ search
             RECORDS FOUND

Cause

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