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Admin Menu Items Case Sensitive Search (Doc ID 1626818.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework

Admin Menu Items Case Sensitive Search

Customer just want to know the reason why some are and others are not case sensitive.

Step to replicate:

1. Lower case ‘b’ search
              NO RECORDS FOUND
2. Upper case ‘B’ search
             RECORDS FOUND

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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