Orders Get Stuck At Automated Tasks With Cache Eviction Error (Doc ID 1627152.1)

Last updated on MARCH 01, 2014

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

What causes the following exception
  
Orders are getting stuck in amending state due to following exception 
“com.mslv.oms.OMSException: error in loading compensation histories”. 
  

Solution

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