Unable To Import Search Terms Dictionary (Doc ID 1629163.1)

Last updated on OCTOBER 20, 2015

Applies to:

Oracle ATG Web Commerce Search - Version 2007.1 to 10.2.0.2 [Release 2007 to 10]
Information in this document applies to any platform.

Symptoms

Unable to import a valid XML file that consists of search terms to be added to the dictionary following these steps:

  1. Log into the BCC
  2. Choose "Dictionaries" from the right panel
  3. Click on  the "Import Dictionary" button
  4. Choose a file
  5. Provide a name
  6. Click the import button

The page simply reloads. The dictionary is not imported.

There are no errors in the log and enabling debug on /atg/searchadmin/TermDictionaryRepository/ does not provide any useful debugging.

Capturing Fiddler output as described in Note 1037979.1 - How to Use Fiddler to Capture HTTP/HTTPS Traffic does not show any indication that the Import button was ever clicked.

Cause

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