SET UOM DECIMAL TO 0, SMALL METER READ NUMBER WILL BE MISSED DURING BILLING
(Doc ID 1629217.1)
Last updated on OCTOBER 02, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]Information in this document applies to any platform.
Symptoms
On : 2.4.0.1 version, BI - Billing
ACTUAL BEHAVIOR
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Customer using CCB 2.4.0.1 with below configuration:
Rate :
BO--Stepped service quantity with seasonal step service on ;
Precision-0.01;
Rounding Type:NEAREST or DOWN
Season 1: 05-01 to 10-31
Season 2: 11-01 to 04-30
UOM: Cubic Meter, Decimal position:0
Bill duration: 07-25 to 11-05 which is over season.
Consume SQI：2
Bill Generated Value: 0
This is the issue, the 2 meter read was missing during generate bill.
Verify that the Bill Segment shows no entry in Calc Lines tab
EXPECTED BEHAVIOR
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Correct value should be 7 not be 0, ==> 2*3.5=7 (SQI=2, Unit Rate Value=3.5)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |