Attachment Indicator (Paperclip) in Mail Folder Message List is Not Shown For Specific Message
Last updated on DECEMBER 20, 2017
Applies to:Oracle Communications Convergence - Version 3.0 and later
Oracle Communications Messaging Server - Version 7.0.0 and later
Information in this document applies to any platform.
In the mail tab of Convergence, inside the list of message for the selected folder,
there is no indicator (paperclip) while the message has an attachment.
When opening the message, the message header shows there is an attachment, which can be opened and viewed.
Expectation is that messages with an attachment should display a paperclip icon in the message list.
Due to this issue, users might interpret that the message has no attachment.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms