Not Able To Start ASAP Due To Locale Setting Error: Locale Name doesn't exist in SYBASE locales.dat File

(Doc ID 1629625.1)

Last updated on MARCH 17, 2014

Applies to:

Oracle Communications ASAP - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms

ASAP is successfully installed but not able start. Following error showed up:

Your sybase home directory is /asap/asap72/SYBASE. Check the environment variable SYBASE if it is not the one you want!
Using locale name "EN_US" defined in environment variable LANG
Locale name "EN_US" doesn't exist in your /asap/asap72/SYBASE/locales/locales.dat file

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms