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Argus timing out when attempting to generate a query in Case Open screen (Doc ID 1629729.1)

Last updated on JANUARY 02, 2025

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.

Symptoms

While executing a query within the Case Open page, the following error is observed:


ERROR
-----------------------
Internet Explorer cannot display the webpage.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Case Open screen.
2. Select AC, set date range.
3. Click [Search].


Cause

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In this Document
Symptoms
Cause
Solution


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