My Oracle Support Banner

Issue With The Filters In User Security In Demantra 12.2.2 (Doc ID 1629878.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Demantra Demand Management - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, BusModeler

When attempting to to set the filters in the user security
the following error occurs.

ERROR
-----------------------

Error Number: 19
at line : 28
of Event begindrag
in Object: tv_1
in windows: uo_user_levels

Cannot convert any in Any variable to str_hierarchy at line 28 in begindrag event



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into BM
2. Security >> Create/ Modify Users >> select a specific user
3. go to Filters
4 Got error

This issue is not coming for up for all users but for some users, examples below
jonathanh_dm
michelev_dm

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Customer is already in UAT and there are go number of users (140 approx)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.