Error in Change Request Form when Setting Status To Pending Approval without a Detail Record: SYN-01843: Message Text not Found
(Doc ID 1630069.1)
Last updated on MARCH 22, 2019
Applies to:Oracle Utilities Work and Asset Management - Version 1.9.1 and later
Information in this document applies to any platform.
When attempting to change the status of a Change Request which has no detail record to Pending Approval, the following error is displayed:
SYN-01843: Message Text not Found
The issue can be reproduced at will with the following steps:
1. Create a Change Request for Record Type Catalog
2. Add an Approval Route and set the record to Pending Approval
3. Error is displayed
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