Getting ORA-01403, ORA-06502 In Italian Language When Using Context Menu In ASCP Workbench (Doc ID 1630104.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.8 version, Planner workbench  (issue can even occur in 12.2)

When right-clicking on Resource Requirements window, an error messages is
  displayed when language is Polish, Italian and also reported with French :
  This issue does not appear when language used is English,




ERROR
-----------------------
ORA-01403: no data found


-------------------------------------------------- ------------
FRM-40735: The trigger PRE-POPUP-MENU does not handle the exception ORA-06502.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supply/demand screen for a delayed order in ASCP
2. Context menu to critical activities (right mouse click/more/critical activities)
3. Context to resource requirements
4.right mouse click/gantt diagram in Italian language
error popup

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view data

Cause

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