Activity Letters not Printing or Viewable from Activity in OIGA (Doc ID 1630753.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

Oracle Insurance General Agent - Version 6.5.0.37 and later
Information in this document applies to any platform.

Symptoms

On : 6.5.0.37 version, Core System


When running an activity, no letters are generated. When the activity is opened after it has been run, no letters show as being attached.


If a letter is associated with an activity, and the correct condition is hit, a letter should be generated. The letter should be viewable after the activity is run.


Cause

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