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Various Jobs in a Baseline Update Can Fail When Archiving or Moving Directories (Doc ID 1631388.1)

Last updated on JULY 15, 2018

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.0.0 and later
Information in this document applies to any platform.

Symptoms

On occasion a baseline update may fail in different areas for jobs that archive or move files between directories.  For example, when running a baseline update, copy utility "move_dgraph-input_to_dgraph-input-old" fails with the following error:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1.) Check File and Folder Permissions
   
2.) Check for Anything Else Writing to the Directory
 3.) Verify EAC Running as Endeca User
 4.) Disable Anti-Virus / Security Software
 5.) Disable Windows Indexing
 6.) Windows 7 - Setting Folder Permissions Automatically
 7.) Review Additional Oracle KM Articles
References

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