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Various Jobs in a Baseline Update Can Fail When Archiving or Moving Directories (Doc ID 1631388.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.0.0 and later
Information in this document applies to any platform.


On occasion a baseline update may fail in different areas for jobs that archive or move files between directories.  For example, when running a baseline update, copy utility "move_dgraph-input_to_dgraph-input-old" fails with the following error:





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In this Document
 1.) Check File and Folder Permissions
2.) Check for Anything Else Writing to the Directory
 3.) Verify EAC Running as Endeca User
 4.) Disable Anti-Virus / Security Software
 5.) Disable Windows Indexing
 6.) Windows 7 - Setting Folder Permissions Automatically
 7.) Review Additional Oracle KM Articles

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