Error :"Logged Messages: message='Unable to initialize AdfAgent' level= SEVERE error=message: 'AdfIE8Agent' is undefined description:'AdfIE8Agent' is undefined number:-2146823279 name:TypeError" When Loading Project Project Gantt Portlet in P6 Web Access

(Doc ID 1631776.1)

Last updated on JULY 05, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load Project Gantt Chart in Dashboard Page using Internet Explorer 11, the following error occurs:

ERROR
-----------------------
Logged Messages:
message='Unable to initialize AdfAgent' level= SEVERE error=message: 'AdfIE8Agent' is undefined description:'AdfIE8Agent' is undefined number:-2146823279 name:TypeError at 11:47:58


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Click on Dashboards Tab.

Cause

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