My Oracle Support Banner

Unable to Search by Leased Circuit. Metasolv Solution Crashes with Error Number 6 in the Leased Circuit Search Window After Results Are Retrieved. (Doc ID 1631935.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution 6.2.1.528, 6.2.1.528.b3, or 6.2.1.528.b5

The MetaSolv Solution application crashes or terminates unexpectedly with an Error Number 6 in the Leased Circuit Search window immediately after the results are retrieved.

 

STEPS
------------
The problem can be reproduced at will using the following steps

1. Inventory Management

2. Connection Design

3. Right click in the Connection Design Search and select Leased Circuit from the drop-down menu

4. Enter the desired criteria in the Leased Circuit Search window and click Search

 

Image of Error Number 6

Error Text

 

Changes

Installed or upgraded to MetaSolv Solution 6.2.1.528, 6.2.1.528.b3, or 6.2.1.528.b5

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.