Error 500 - Internal Server Error Returned When Opening a Specific Case (Doc ID 1632077.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Argus Safety - Version 6.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 16-Sep-2015***

Symptoms

When opening a specific Case ID , the following error is being returned:

Error 500 - Internal Server Error

Opening the case on the application server returns error:

Microsoft VBScript runtime error '800a01a8'
Object required: 'oXMLDom.documentElement'
/Include/CommonSvrFun_inc.asp, line 298

All other cases open successfully.

Cause

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