My Oracle Support Banner

PCM_OP_WRITE_FLDS Locks Account or Balance Group Object (Doc ID 1632449.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM), upgraded from 7.2.1 to 7.5, there is a significant increase of lock contention on the BAL_GRP_T table. 

This has been narrowed down to BRM (since 7.2.1) newly fixed locking policy either balance group or the account object on any update of any object with a PIN_FLD_ACCOUNT_OBJ reference.

This was also causing deadlock issues with custom batch programs that were doing nothing more than updating or deleting custom objects. It was expected that customer base classes at the least should be able to function (be updated) without unconditional locking of an account or balance group objects.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.