Convergence 'Reply'/'Reply All' Opens A Blank Tab, With No Contents of Original Mail
Last updated on DECEMBER 09, 2015
Applies to:Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.
Convergence 3 is being used, where only the Mail component is deployed - ie. no Calendar or IM for our users.
When users try to reply to a message in Convergence, a new message tab is opened, but, it is opened without the contents/headers of the message being replied to.
What is causing this behavior to occur?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms