Voucher Recharge Type 4 EDR Contains Zero BALANCES for All Balance Types (Doc ID 1632942.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms


When doing Provisioning Interface (PI) recharges using a voucher (scenario) with mixed replace/combine balances, the resulting type 4 EDR contains incorrect fields, most notably BALANCES are all zero.

Below is some example PI commands and output showing a recharge using 4 balance types, only the Data balance is a default "combine" type. The other three are replaced.

Account status before the recharge:

The expected output is for the first of the BALANCES values (Data) to be 20480 since that balance type is not configured for replacement in the voucher scenario, e.g. BALANCES=20480,0,0,0.

 

Cause

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