Getting Error While Searching in Oracle Commerce (ATG and Endeca) CRS "SEVERE: Exception while requesting a node from the server. not connected"

(Doc ID 1633285.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 10.1.2 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.1 and later
Information in this document applies to any platform.


 While searching on the CRS Website that is running with Endeca Search Engine (3.1.2), you get the following error :


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms